Cookie Policy Overview
Ping-culture.site is operated by PING CULTURE LTD ("we", "us", "our"). This Cookie Policy sets out how we use cookies and similar technologies when you visit or interact with our website at https://ping-culture.site.
We use cookies to ensure our site functions securely and reliably, to understand how visitors use our pages (such as the Services, Solutions and Process sections), and to improve the user experience for current and potential clients of our software publishing and digital product services.
By continuing to browse our website after seeing our cookie banner or by selecting your preferences within that banner, you consent to the use of cookies as described in this policy, unless you adjust your browser or cookie settings to disable them.
What Are Cookies?
Cookies are small text files that are downloaded to your device (such as your computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to website owners.
Cookies can perform various functions, such as enabling navigation between pages, remembering your preferences, recognising you when you return to a site, or providing anonymised analytical information about how visitors use a website.
Types of cookies we may use
For clarity, cookies used on ping-culture.site can generally be grouped as follows:
- Session cookies — These are temporary cookies that exist only while your browser is open. They are deleted automatically when you close your browser. Session cookies help our website function correctly during a single visit, for example while you move between pages or interact with forms.
- Persistent cookies — These remain on your device for a defined period or until you delete them. Persistent cookies are used, for example, to remember your cookie preferences or to help us understand returning visitor behaviour over time.
- First-party cookies — These are set directly by ping-culture.site and are usually essential or related to site performance and functionality.
- Third-party cookies — These are set by domains other than ping-culture.site, such as analytics or embedded service providers. They may be used for aggregated usage statistics, embedded content, or similar purposes as described in this policy.
How We Use Cookies
We use cookies on ping-culture.site to support the secure, reliable, and user-focused delivery of our software publishing and digital product services. Cookies help us:
- Enable key website features, such as page navigation, secure access, and form submissions via the Contact Us page.
- Understand how visitors use the site so that we can monitor performance, diagnose issues, and improve content and navigation.
- Remember your cookie choices so we do not ask for your preferences on every visit.
- Support optional functionality such as embedded media or interactive components, where used.
For transparency, cookies we may rely on can be grouped into the following categories:
- Essential cookies — Required for core website functionality and security.
- Performance and analytics cookies — Help us measure traffic and usage patterns.
- Functionality cookies — Remember choices you make, such as cookie settings, to provide a more tailored experience.
Cookies Necessary for Website Functionality
Essential cookies are required to operate ping-culture.site and cannot be switched off using our on-site cookie tools. They are usually set in response to actions you take that amount to a request for services, such as:
- Navigating between pages, including core pages like Overview, Services, and Solutions.
- Submitting forms, for example when requesting information via the Contact Us page.
- Maintaining the security and integrity of the website, including preventing misuse or unauthorised access.
- Remembering your cookie consent choices so that we can respect your preferences.
Without these cookies, some parts of the website may not function properly or may not be able to provide the services you request. While you can block these cookies through your browser settings, doing so may break or materially impact your ability to use the site.
Managing Your Cookie Preferences
You have control over how cookies are used on your device. There are several ways to manage your cookie preferences in relation to ping-culture.site.
Site-level cookie tools
Where a cookie banner or preference centre is provided on our website, you can use it to consent to, reject, or adjust categories of non-essential cookies such as analytics and functionality cookies. These tools allow you to:
- Accept all categories of cookies (in which case your experience may be more tailored and analytics more complete).
- Reject non-essential cookies, in which case only essential cookies will be set.
- Review and update your previous choices at any time (for example, by revisiting the banner if it is re-displayed or via a dedicated preferences link, where available).
Browser settings
Most modern web browsers allow you to manage cookies directly through their settings. Options usually include blocking all cookies, blocking cookies from specific websites, deleting existing cookies, or setting alerts before cookies are stored. The following links provide guidance for common browsers (subject to change):
- Chrome: support.google.com/chrome/answer/95647
- Firefox: support.mozilla.org/en-US/kb/cookies
- Safari: support.apple.com/guide/safari/sfri11471
- Microsoft Edge: support.microsoft.com/microsoft-edge
If you choose to block or delete cookies, please be aware that some features of ping-culture.site — particularly those that rely on essential or functionality cookies — may not operate as intended.
Third-Party Cookies
In addition to first-party cookies set directly by ping-culture.site, we may allow third-party service providers to set cookies on your device when you visit our website. These providers can include, for example, analytics platforms or services that enable embedded content or interactive components.
Third-party cookies may be used to:
- Measure and report on aggregated visitor behaviour and traffic sources.
- Support the delivery of embedded media or technical resources relevant to our software publishing and digital product services.
- Maintain the security or reliability of integrated third-party tools or services.
These third parties are responsible for their own cookies and privacy practices. Where practicable, we seek to work only with providers that handle data in a manner consistent with UK and EU data protection standards. You can control the use of third-party cookies through our cookie banner (where available) and your browser settings. For more detailed information, we encourage you to review the privacy and cookie policies of the third-party providers involved.
Cookie Retention and Expiry
Cookies are stored on your device for different lengths of time, depending on whether they are session or persistent cookies and the purposes for which they are used.
- Session cookies are deleted automatically when you close your browser.
- Persistent cookies remain on your device until they expire or you delete them. Their lifespan may vary, typically ranging from a few minutes to several months or longer.
We aim to retain cookies only for as long as is necessary to fulfil the purposes described in this policy, including ensuring the secure and efficient operation of ping-culture.site and gaining meaningful, aggregated insights into how our content and services are used. In some cases, legal or regulatory obligations may require us or our service providers to retain certain data for defined periods.
You can remove cookies at any time through your browser settings, regardless of the expiry date set by the cookie itself.
Your Data Privacy Rights
To the extent that cookies collect or are associated with personal data, that processing is subject to applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Under these laws, and depending on the circumstances, you have rights which may include:
- Right to be informed — To receive clear information about how your data is collected and used, including through this Cookie Policy and our Privacy Policy available at /privacy-policy/.
- Right of access — To request confirmation of whether we process your personal data and, if so, to obtain a copy of that data.
- Right to rectification — To ask us to correct inaccurate or incomplete personal data.
- Right to erasure — To request deletion of your personal data in certain circumstances, for example where it is no longer needed for the purposes for which it was collected.
- Right to restrict processing — To request limitations on how your data is used in specific situations.
- Right to object — To object to certain types of processing, including, where applicable, processing based on legitimate interests.
- Right to withdraw consent — Where processing is based on your consent (for example, some analytics cookies), you may withdraw that consent at any time, without affecting the lawfulness of processing prior to withdrawal.
- Right to lodge a complaint — To raise concerns with the UK Information Commissioner's Office (ICO) or another relevant supervisory authority if you believe your data protection rights have been infringed.
For more information about how we handle personal data, please also refer to our Privacy Policy.